Encharge (Actions) Destination
Destination Info
- Accepts Page, Alias, Group, Identify, and Track calls
- Refer to it as Encharge Cloud (Actions), or Encharge (Actions) in the Integrations object
- This integration is partner owned. Please reach out to the partner's support for any issues.
- This destination is not supported in EU workspaces. For more information, see the Regional Segment documentation.
Encharge is a marketing automation platform built for B2B SaaS businesses.
With Encharge, you can nurture, convert, and onboard customers with advanced behavior emails, company profiles, billing integrations, and CRM sync.
Encharge maintains this destination. For any issues with the destination, contact the Encharge Support team.
This document is about a destination which is in beta
This means that the Encharge (Actions) Destination is in active development, and some functionality may change before it becomes generally available.
Getting started
- From the Segment web app, navigate to Connections.
- Click Add Destination.
- Search for the Encharge (Actions) destination.
- Select the Source you want to connect to your Destination.
- Click Next.
- Give your Destination a name.
- Click Create Destination.
- Configure the settings and enable your destination on the destination settings page.
- Enter the API Key. This can be found on your Account page.
- Click Save Changes.
- To start with pre-populated event subscriptions, enable the Enable Destination and click Save Changes. Otherwise, click on the Mappings tab to configure each action, and then enable the destination.
Destination Settings
| Setting | Description |
|---|---|
| API Key | Required. Encharge.io API Key. This can be found on your Account page. |
Available Presets
Encharge (Actions) has the following presets:
| Preset Name | Trigger | Default Action |
|---|---|---|
| Alias User | Event type = "alias" |
Alias User |
| Identify User | Event type = "identify" |
Identify User |
| Track Page View | Event type = "page" |
Track Page View |
| Create or Update Object | Event type = "group" |
Create or Update Object |
| Track Event | Event type = "track" |
Track Event |
Available Actions
Build your own Mappings. Combine supported triggers with the following Encharge-supported actions:
Mapping limits per destination
Individual destination instances have support a maximum of 50 mappings.
Untag User
Remove tags from a user in Encharge.
Untag User is a Cloud action.
| Field | Description |
|---|---|
| Tag* | Type: STRINGThe tags to remove, separated by commas. |
Type: STRINGThe email address of the user. |
|
| User ID | Type: STRINGThe User ID associated with the user in Encharge. |
| Anonymous ID | Type: STRINGAn anonymous identifier for this user. |
Identify User
Identify a user in Encharge. This will create a new user if the user does not exist in Encharge.
Identify User is a Cloud action. The default Trigger is: type = "identify"
| Field | Description |
|---|---|
| User Fields | Type: OBJECTFields to associate with the user in Encharge. Any unexisting fields will be automatically created in Encharge. |
Type: STRINGThe email address of the user. |
|
| Type* | Type: STRINGThe type of event. |
| Anonymous ID | Type: STRINGAn anonymous identifier for this user. |
| User ID | Type: STRINGThe User ID associated with the user in Encharge. |
| Group ID | Type: STRINGAn ID associating the event with a group. |
| Timestamp | Type: STRINGThe timestamp of the event |
| MessageId | Type: STRINGThe Segment messageId |
| IP Address | Type: STRINGThe IP address of the user. |
| User Agent | Type: STRINGThe user agent of the user. Used to determine the device, browser and operating system. |
| Campaign | Type: OBJECTUTM campaign information. |
| Page | Type: OBJECTInformation about the page where the event occurred. |
| Location | Type: OBJECTInformation about the location of the user. |
Alias User
Change the User ID of an user.
Alias User is a Cloud action. The default Trigger is: type = "alias"
| Field | Description |
|---|---|
| User ID* | Type: STRINGThe new User ID to associate with the user in Encharge. |
| Previous User ID* | Type: STRINGThe previous User ID associated with the user in Encharge. |
| Timestamp | Type: STRINGThe timestamp of the event |
| MessageId | Type: STRINGThe Segment messageId |
Create or Update Object
Create or Update a Custom Object (including Companies) in Encharge. If an email or a user ID is provided, an Encharge user will be associated with the object. A new user will be created if the email or user ID does not exist in Encharge.
Create or Update Object is a Cloud action. The default Trigger is: type = "group"
| Field | Description |
|---|---|
| Object Type* | Type: STRINGThe type of Encharge object to create or update. |
| External Object ID | Type: STRINGAn ID from your app/database that is used to uniquely identify the object in Encharge. |
| Object ID | Type: STRINGThe Encharge ID of the object. Usually, you want to omit this and use External ID. |
| Object Fields | Type: OBJECTData for the object fields in Encharge. Any unexisting fields will be ignored. |
| User ID | Type: STRINGThe User ID of the user to associate with the object. If no email or user ID is provided, no user will be created and associated. |
Type: STRINGThe email of the user to associate with the object. If no email or user ID is provided, no user will be created and associated. |
Tag User
Add a tag to a user in Encharge.
Tag User is a Cloud action.
| Field | Description |
|---|---|
| Tag* | Type: STRINGThe tags to add, separated by commas. |
Type: STRINGThe email address of the user. |
|
| User ID | Type: STRINGThe User ID associated with the user in Encharge. |
| Anonymous ID | Type: STRINGAn anonymous identifier for this user. |
Track Event
Track an event in Encharge for a known or anonymous person.
Track Event is a Cloud action. The default Trigger is: type = "track"
| Field | Description |
|---|---|
| Event Name* | Type: STRINGThe name of the event. |
| Event Properties | Type: OBJECTThe properties of the event. |
| User Fields | Type: OBJECTAny default or custom field of the user. On the left-hand side, input the API name of the field as seen in your Encharge account. On the right-hand side, map the Segment field that contains the value. Any properties that don’t exist will be created automatically. See more information in Encharge’s documentation. |
| Type* | Type: STRINGThe type of event. |
Type: STRINGThe email address of the user. |
|
| Anonymous ID | Type: STRINGAn anonymous identifier for this user. |
| User ID | Type: STRINGThe User ID associated with the user in Encharge. |
| Group ID | Type: STRINGAn ID associating the event with a group. |
| Timestamp | Type: STRINGThe timestamp of the event |
| MessageId | Type: STRINGThe Segment messageId |
| IP Address | Type: STRINGThe IP address of the user. |
| User Agent | Type: STRINGThe user agent of the user. Used to determine the device, browser and operating system. |
| Campaign | Type: OBJECTUTM campaign information. |
| Page | Type: OBJECTInformation about the page where the event occurred. |
| Location | Type: OBJECTInformation about the location of the user. |
Track Page View
Track a website page visit.
Track Page View is a Cloud action. The default Trigger is: type = "page"
| Field | Description |
|---|---|
| Page View Properties | Type: OBJECTCustom properties to send with the pageview. Please note that URL, title, refererrer, path and search are automatically collected and don’t have to be mapped here. |
| User Fields | Type: OBJECTAny default or custom field of the user. On the left-hand side, input the API name of the field as seen in your Encharge account. On the right-hand side, map the Segment field that contains the value. Any properties that don’t exist will be created automatically. See more information in Encharge’s documentation. |
| Type* | Type: STRINGThe type of event. |
Type: STRINGThe email address of the user. |
|
| Anonymous ID | Type: STRINGAn anonymous identifier for this user. |
| User ID | Type: STRINGThe User ID associated with the user in Encharge. |
| Group ID | Type: STRINGAn ID associating the event with a group. |
| Timestamp | Type: STRINGThe timestamp of the event |
| MessageId | Type: STRINGThe Segment messageId |
| IP Address | Type: STRINGThe IP address of the user. |
| User Agent | Type: STRINGThe user agent of the user. Used to determine the device, browser and operating system. |
| Campaign | Type: OBJECTUTM campaign information. |
| Page | Type: OBJECTInformation about the page where the event occurred. |
| Location | Type: OBJECTInformation about the location of the user. |
This page was last modified: 12 Feb 2024
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